Privacy Policy

Last Updated: May 2026

At Fog Box, your privacy matters to us. This Privacy Policy explains how Fog Box (“we,” “our,” or “us”) collects, uses, protects, and shares information when you visit TheFogBox.com, place an order, contact us, or interact with our products and services.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain personal and non-personal information including:

Personal Information

Name
Email address
Shipping address
Billing address
Phone number
Payment information
Order history

Non-Personal Information

IP address
Browser type
Device information
Website usage data
Referral sources
Cookies and analytics information

This information helps us improve your shopping experience and provide better customer service.

How We Use Your Information

Fog Box uses customer information to:

Process and ship orders
Provide customer service and support
Send order confirmations and tracking updates
Improve our website and product offerings
Prevent fraud and unauthorized transactions
Respond to inquiries and warranty requests
Send promotional emails and marketing communications (only if you opt in)

We do not sell your personal information to third-party data brokers.

Cookies & Tracking Technologies

Fog Box uses cookies and similar technologies to improve website performance and user experience.

Cookies may help us:

Remember shopping cart contents
Save customer preferences
Analyze website traffic
Improve marketing campaigns
Personalize website content

We may also use third-party services such as:

Google Analytics
Meta/Facebook advertising tools
Email marketing platforms

You may disable cookies through your browser settings, though some website features may not function properly.

Payment Security

All payment transactions are processed securely through trusted third-party payment processors. Fog Box does not store full credit card information on our servers.

Our website uses SSL encryption technology to help protect customer information during transmission.

Sharing Information with Third Parties

We may share limited information with trusted service providers necessary to operate our business, including:

Shipping carriers
Payment processors
Website hosting providers
Email marketing services
Analytics and advertising platforms

These providers are only permitted to use information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Requesting access to your data
Requesting correction of inaccurate information
Requesting deletion of personal information
Opting out of marketing communications

To make a privacy-related request, contact us at:
📧 Sales@TheFogBox.com

Email Marketing & Communications

If you subscribe to our email list, we may send:

Promotions
Product announcements
Newsletters
Updates about Fog Box products and events

You may unsubscribe at any time using the unsubscribe link included in our emails.

Data Retention

We retain customer information only as long as necessary to:

Complete transactions
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

Third-Party Links

Our website may contain links to third-party websites. Fog Box is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Fog Box does not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Fog Box
📧 Sales@TheFogBox.com
📞 844-629-7373